When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.
We refer to this automatically-collected information as “Device Information”.
When you attempt to place or place an order with us we collect the following Order Information:
Name
Billing and or delivery address
Email address
Phone number
We use payment gateways to manage your payments, this means that we do not store any bank details on our site, there is more on this later.
If you opt-in to join our mailing list you will be asked to provide us with your name and email address. To be clear you can only join our mailing list by entering your details in our form on the footer or ticking the subscription box on the checkout page. If you don’t wish to receive any newsletters from us, please use the unsubscribe link at the bottom of your welcome email or alternatively you can email us at contact@lyllon.com
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
We use cookies to improve your experience while you navigate through the website. We split our Cookies into two categories necessary and non-necessary.
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Any cookies that may not be particularly necessary for the website to function and are used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.
We use the Order Information that we collect to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you about your order;
Screen our orders for potential risk or fraud, and If you choose to join our mailing list we will use your information provided to send you updates and promotions.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address).
Whenever we collect or process your personal data, we’ll only keep it for as long as is necessary for the purpose for which it was collected. At the end of that retention period, your data will either be deleted completely or anonymized, for example by aggregation with other data so that it can be used in a non-identifiable way for statistical analysis and business planning. We’ll keep the personal data you give us for five years so we can comply with our legal and contractual obligations.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e mail at contact@lyllon.com
